Make sure the names are entered in the Servant Keeper database in order to search for them in the Check-In database. After logging into SK Check-In, click the Manage Authorization Icon at the top of the screen. Type in the name of the Family you are searching for to authorize. Once you locate this family, you will see the Head of Household and Spouses names appear over on the right hand side. Click the Authorize Family Head and Spouse button. To Authorize someone who is not the Head or Spouse, you must first choose the family you want to authorize the individual for (on the left-hand side of the screen). Then at the bottom right-hand side, type in the name of the individual you want to authorize, in the "Name/Env#" box. Click search. Tag the individual you want to authorize and click Authorize Tagged button.