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Frequently Asked Questions

Below are the most frequently asked helpdesk support questions.

More questions and answers can be found in the Servant PC Knowledgebase.

» What are the System Requirements for Servant Keeper 6?
» What are the System Requirements for Servant Keeper Check-In?
» What is Servant Keeper Check-In?
» Where does Servant Keeper Check-In get installed to?
» What all gets installed during the installation of Servant Keeper Check-In?
» If you used the MS Installer to install SQL server. You need to do the following after installation :
» In SKCheck-In, how do I authorize a head of household or spouse?
» When installing Servant Keeper Check-In, what do I do if I do not know the location of the Servant Keeper program?
» Is Servant Keeper compatible with Windows Vista?
» How do I run the Optimize feature?
» How do I backup my database?
» How do I find the family of an individual?
» How do I move contributions from one person to another?
» How do I make adjustments to posted contribution entries?
» How do I find and delete a duplicate family record?
» How do I edit contributions in the proof list before I post?
» How do I add an organization to my database?
» How do I move two single individuals together to create a family?
» How do I add a picture to a family or individual profile?
» How do I restore a backup of my database?
» How do I enter a Contribution for an Organization?
» How do I delete a City?
» How do I advance Grade School?
» How do I advance Sunday School?
» Background Check- How do I make the Background Check button active?
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